Call customer service toll-free at 1-800-742-5877. Representatives are available around the clock, seven days a week to answer your questions. You can also submit your inquiry through our online contact form.

What is the difference between a UPS store and a UPS customer center?

Most Customer Centers are found on-site at UPS operating facilities nationwide, with some in busy metropolitan areas. Hours of operation vary by location. The UPS Store® locations are independently-owned and operated by licensed franchisees of Mail Boxes Etc., Inc., an indirect subsidiary of United Parcel Service, Inc.

Can I pick up my UPS package before delivery?

UPS Delivery Intercept allows you to interrupt your package before it’s delivered using your automated UPS shipping or tracking system–so you can return, redirect, or hold your package.

How can I speed up UPS delivery?

  1. Contact UPS. Dial 1-800-742-5877 and follow the voice prompts to speak with a representative.
  2. Tell the representative you want to upgrade your shipping.
  3. Select whether to upgrade your shipping to two-day or overnight.
  4. Pay for the additional shipping charges.
  5. Wait for confirmation numbers.

Does UPS work on Sundays 2021?

UPS is making great efforts to offer weekend delivery to every single one of their customers, first in the United States and then every other country that they offer services in right now. As of early 2021, though, about 85% of the American population is covered with weekend delivery zones in the US.

What if UPS doesn’t deliver on time?

Do you want to get a refund from UPS in case your UPS package was not delivered on a scheduled date? You will have to file the request within 15 calendar days of the scheduled delivery date and: Call 1-800-PICK-UPS® (1-800-742-5877) and say Refund. Log into the UPS Billing Center and select Request a Refund.

Why did my UPS package go farther away?

Why Did My Package Go Farther Away—Common Reasons Weather—Poor weather and natural disasters, such as floods and fires, are some of the usual reasons packages are stuck, delayed, or even lost in transit. Improper packaging—Packages that are not safely packed will get stopped in transit, destroyed, or returned.