Comcast does not charge for service appointments to repair Comcast-owned facilities or equipment rented to you by Comcast. However, charges may apply for service appointments when the source of your service problem is not Comcast-owned facilities or equipment rented to you by Comcast.

How do I call Comcast for service?

Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.

What is a service call charge?

A service call fee is the fee that is charged in order for the service technician(s) to come out and perform the service. Normally, the fee is meant to cover common expenses associated with each service call. This fee can vary from company to company, depending on many factors.

What does Xfinity charge for equipment?

Xfinity equipment fees: $14.95/mo. Instead, it tacks on a $5 per month DVR service fee and a $10 per month HD technology fee.

Can someone from Xfinity come to my house?

You can manage your Comcast appointment via SMS text message, visiting My Account online or by using the Xfinity My Account app or Xfinity X1 TV Box. If you’re having service issues, you can try troubleshooting online before you make an appointment for technician to visit your home.

Are service calls free?

Service Call Fee Normally, the fee is meant to cover common expenses associated with each service call. Some of the areas of expenses include travel expenses and travel time, service vehicle expenses, and labor expenses. Each HVAC service company has their own fee that they charge.

Why do companies charge service fees?

A service charge is a fee collected to pay for services related to the primary product or service being purchased. When collected, these charges may cover services rendered to the consumer, or they may cover administrative or processing costs. Service charges are paid directly to the company.

Why did my Xfinity bill go up 2021?

1, 2021, the largest cable TV and internet provider in the U.S. will raise prices for certain services nationwide, Ars Technica reported. In a statement, Comcast cited “programming costs” as the “biggest factors driving price increases for all content distributors and their customers, not just Comcast.”